Twin Lake, Michigan
Not resolved

I'm not sure whom to contact about the customer service at the Kent City Michigan store. The employees at this local store are the slowest I have encountered at any other store.

Frequently three employees will be working and only one at the register while the other two are either wandering around the store or smoking cigarettes in the parking lot. And a personal complaint about the unsweetened ice tea.... My husband, myself and my father in law have stopped into the store a collective total of 12 times this past week to get ice tea. Which was empty all but 11 times.

The 12th time there was only water in the container. This is ridiculous!! The weather has been in the 90's and its summer! One would expect one of the employees to at least be brewing the tea, but only on one of these twelve times was that occurring.

Please understand that this has been pervasive for more than this past week but it was only this week we decided to keep count! For example it is 12:30 on a Saturday afternoon the temperature is 91 and the tea is empty and none is being brewed!

Product or Service Mentioned: Speedway Gas Station Customer Care.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Jul 23, 2016.
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They prepare the tea at 4:30am and it sits there alllllll day. It's one part tea and three parts nasty kitchen sink water.

Oftentimes bees crawl into the top of the container, get stuck, and die drowning in the tea you pour yourself. They're doing you a favor by not letting you drink any.

Saratoga, California, United States #1188914

What is wrong with you? Make your own tea for crying out loud. Don't buy tea at a GAS STATION.

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