Speedway Gas Station
Speedway Gas Station Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Speedway Gas Station reviews show a 2.1 star rating from 454 reviews, 24% would recommend, and consumers are mostly dissatisfied with service and resolution of issues.
Key Takeaways for Future Customers
- Expect mixed experiences; location and product variety are positives.
- Prepare for possible app, rewards, or billing issues and slow responses.
- If customer service matters, verify local staff before relying on promotions.
Negative Feedback / Risk Areas
- Frequent customer complaints about rude staff, discrimination, and poor customer service.
- Reports of double charges, billing errors, and problems with rewards and the app.
- Operational issues: pricing mismatches, out of order pumps, and maintenance lapses.
Positive Feedback
Customers cite convenient locations, decent product selection, and some helpful staff when issues are resolved.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Speedway Gas Station reviews show a 2.1 star rating from 454 reviews, 24% would recommend, and consumers are mostly dissatisfied with service and resolution of issues.
Key Takeaways for Future Customers
- Expect mixed experiences; location and product variety are positives.
- Prepare for possible app, rewards, or billing issues and slow responses.
- If customer service matters, verify local staff before relying on promotions.
Negative Feedback / Risk Areas
- Frequent customer complaints about rude staff, discrimination, and poor customer service.
- Reports of double charges, billing errors, and problems with rewards and the app.
- Operational issues: pricing mismatches, out of order pumps, and maintenance lapses.
Positive Feedback
Customers cite convenient locations, decent product selection, and some helpful staff when issues are resolved.
Media from reviews
Speedway Gas Station Collective Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Amarillo, Texas
Complaint against Speedway Store #45218.
- - Bought 2 Coke bottles and doughnuts, one was warm.
- - Clerk refused the exchange, citing policy.
- - Receipt shown, item unopened, but exchange denied.
I bought 2 bottles of coke and doughnuts. I got in my car and was going to open a bottle and realized that it was warm.
I took it back in the store to exchange it and the clerk that sole it to me said that once it left the store he couldn't exchange it. I showed him my receipt and he said he still couldn't trade it even though it was not opened.
This is a terrible policy and if it isn't resolved I won't be back. I only live 2 blocks away.
User's recommendation: Don't buy any cooler items unless it is cold before paying for it.
Charlotte, North Carolina
Charged twice for gas thru app
I paid through the Speedway app and was charged twice $49.89, and I need that money that is being held in pending status to pick up my cancer prescription from Walgreens.
- Coupons
- Charged twice thru speedway app
Preferred solution: Full refund
User's recommendation: don't pay thru the speedway mobile app
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Charlotte, North Carolina
I went to one of your stores two diff...
I went to one of your stores two diff times once yesterday and once 4/26. I wanted and nweded to use the price lock for gas in both of these transactions and it failed multiple times on the app and forced me to pay 40+ cent more a gallon on the 26th and 20+ cent more on the gallon yesterday.
I was told by the cashier both times there was nothing they could do and told me to send in my two reciepts and explanation to customer service. Im a single mother with a new driver daughter and two cars and cost of living is getting too much to bear almost. Please help to rectify this as i am a constant regular customwr and so is my fiance and he uses your store for diesal as he is an over the road driver . We spemd alot here just want the deals we are offered to be reliable!!!
Thank you-*** acct with you all is both my and my fiance *** . Shared acct
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerQuestionguy keeps pretending not to hear me
I wanted to ask a question on policy, but bad customer service and definitely whoever is answering the 800 number is not real because he repeats the same thing he said before on the same phone call. So, I guess I will just never get gas or fill my trucks up in business at Speedy Gas.
- Run customer service
Preferred solution: An answer to a question I was trying to get about a polocy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Youngstown, Ohio
I have been a customer of speedway for...
Don’t deal with speedway customer service is terrible they don’t do what they willNever follow up
This is the second time nothing has been doneNot even a responseThey are too big to care about one lowly customer they have plenty
I have been a customer of Speedway for over 40 years. But as of today, I will shop elsewhere.
My app showed I had a 30 cent reward along with a 10 discount from *** and I didn't receive either. Several months ago, I spoke to an agent about problems with me not getting my proper discounts and I was told someone would reach me by phone. At this point, I am fed up; there are a lot of other gas stations around me who will be more than willing to accept my cash. ***.
Really, I don't expect a response. At least I will really be surprised if it happens.
- Competitive price
- Very poor customer service
Preferred solution: Make right on over a $1.50 discounts that I have missed out on over serveral mints
User's recommendation: Speedy Reward s is a joke poor customer service from their corporate office
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lebanon, Indiana
This message is for General Manager Lea...
General manager Lea Carroll of Speedway Gas of Lebanon, IN 46052.
My father was told to get the *** out of the store due to his race.
- Good store
- New employees
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Newark, Ohio
I was charged twice for gas and end ed...
I was charged twice for gas and ended up getting none. I tried to pay at the pump, and nobody pushed the button, so I thought it didn't work.
I went inside to pay, asked for $26 on pump 2 and 2 packs of Marlboro Lights, and it was declined because of the transaction outside. So I ended up with no gas, and my card was charged twice.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fenton, Michigan
I bought a 10 lottery ticket at the...
Nothing
I bought a $10 lottery ticket at the *** on *** in ***, ***. It didn't get put in the bag.
I didn't notice until later. I was on the way to visit family. I stopped by the same store about 2 hours later and asked if it was turned in. It wasn't.
So obviously, the cashier decided it was a tip for him. I am not pleased.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Anderson, Indiana
Service SUCKS
Never did get to speak to anyone. Customer service SUCKS. Just like your store does...bbbbbnnnnnmm...
Ravena, New York
***
Even your survey is *** I got harassed in your store, the clerk didn't do *** I called your customer service but apparently isn't available on the weekend. Speedway sycks.
Trenton, New Jersey
Gas pricing changing every 15 seconds
Gas pricing changing every 15 seconds 6 to 10 cent per gallon. Try to not screw customers!!! Pissed off.
User's recommendation: Stop hosing the people that make your business possilbe.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Zionsville, Indiana
I need to speack to some one about my...
i need to speack to some one about my points. member #773669****53814 points 252787. how can i redeem, points?
Preferred solution: my points
Atlanta, Georgia
Complaint
- - The staff behind the counter was rude.
- - The rewards dollar wasn't offered or applied.
- - The staff told me not to come back.
The woman behind the counter was rude. I punched in my Speedway rewards and I had a dollar on there that I could apply.
She didn't ask and said something to the effect of "oh, okay well I guess I'm not going to use that". She got very irritated and called me a *** and told me not to come back. There were a few words exchanged in between, (no cussing), and she just felt the need to keep at it...had to get the last word in.
Ridiculous. She should never work with the public.
I tried to call customer service and tried to find an email for complaints, neither was available.
User's recommendation: Do not go to the speedway in Milford, Ohio 45150
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New Albany, Ohio
I visited the speedway at the corner of...
- - Employee smoked outside while wearing food-service gloves and blew smoke toward the store door.
- - Gloves were not changed on re-entry.
I visited the speedway at the corner of ****** and *** in ***, ***, on 4/15/2026, at approximately 5:40 am, where I saw an employee go outside to smoke while wearing the gloves that would be used for food service. I noticed said employee blowing the smoke onto her hands and towards the store door, which she was holding open.
As she re-entered the store, she didn't change gloves. I asked another employee about a manager only to find out she was the manager on duty. What type of example does this set for other employees?
Or for customers who notice these things? I was absolutely disgusted by this display, so I guess henceforth *** will be getting my business.
Preferred solution: I dont know what i want.i wouldnt get any food products prepared in store knowing how management behaves.
User's recommendation: Go to Sheetz or the speedway at the next exit,especially during dayshift hours
Chicago, Illinois
Worst app
I have been trying to reset my password so I can access the app.. pass the buck . no one is willing or competent enough to help me.
you lost a good customer.
User's recommendation: no app use
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
North Tonawanda, New York
Still feel slighted
- - Couldn't use the air pump; staff offered no help and suggested a sign.
- - Lost $3 and won't return; disappointed by service.
As a *** resident for the last 36 years I have been a loyal customer of the location on ******
Early this morning I stopped to fill my tire and could not get the machine to work. I went into the store where there were 2 gentlemen behind the counter, one sitting on a stool looking at his phone and the other at the register.
Told them I could not get the air pump to work and was told "we will put a sign on it." I asked if someone could come out and help, maybe I was doing it wrong. The one on the stool did not look up and replied" "I've never used it" the other said there was nothing he could do.
I am out $3.00 and will not be going back to the store. Totally disappointed that they could not be bothered.
Preferred solution: Full refund
User's recommendation: Don't ask for help.
They didn't know how to use it. How would they help?
About
,
Speedway LLC is a chain of gas stations and convenience stores that was founded 1959. The first store was opened in Michigan but today the company is headquartered in Enon, Ohio. The company has more than 1,400 stores in the Midwest and South of the United States and is considered to be the largest chain in central Ohio. The company is headed by Tony Kenney and is a wholly owned subsidiary of the Marathon Petroleum Company. Speedway LLC provides a special Speedy Rewards Card program that lies in earning points by making purchase at Speedway or SuperAmerica stores. Then these points can be redeemed for fuel discounts, free food, or giftcards.
Speedway Gas Station is ranked 186 out of 2548 in Utility category
USA
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It's not Speedway's fault you have a kid and two cars. You made those decisions.