On March 29, 2018 I stopped at a Speedway located in Asheboro, NC for gas. my gas purchase was $20.01 When I checked my bank account later that day i was also charged an additional $26.00 resulting in my bank account over drafting.
I called the Speedway location and they then directed me to call Customer Service where i was inform this was just a "Pre-Authorization Hold" and the money would appear back on my account in the next few days. For something that isn't posted in-store or outside where customers could see, charging them a Pre-Authorization fee that is more than what they paid for gas is absurd without the customers knowledge.
Product or Service Mentioned: Speedway Gas Station Gas Tank Refill.
Reason of review: Pricing issue.
Monetary Loss: $26.
Preferred solution: Inform customers of them being charged for Authorization .