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Tues. 4-3-18 I went to 4223 IN 59 South Brazil, IN..

I walked in slid & fell hard on the floor. As I was trying to get up I noticed 3 women staring down at me from behind the counter. I walked up to counter holding my arm & hand & one of them said "You ok"? I said no I hurt myself.

You need a rug there cuz the floor is slippery. The same woman said "I put the wet sign out what do you want"? I said a rug might have prevented me from getting hurt. She repeated "I said the sign is out what else do you want"?

She wasn't concerned or listening so I said I would get gas somewhere else. As I was walking out she said "Whatever that your choice".

That's no way to treat customers especially one that hurt themselves in your business. No care for me hurting after falling on the hard floor at all. POOR CUSTOMER SERVICE!!

I woke up bruised & took pictures. What are you going to do??

Reason of review: Poor customer service.

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Guest

Wow! I can't believe what I read.

The store should being using a dry mop after mopping the floor to absorb excess water.

Cashiers should have filled out an incident report and called their manager. And video can be watched to see what caused customer to fall.

Guest

Well nothing actually. If the sign is up and you fall itโ€™s on you not the business.

Sorry but it is what it is. They probably thought you were doing the old slip and fall routine so commonly used by scammers. If youโ€™re that injured at any business you have them call a ambulance so it can be documented. With only your word that events unfolded as you claim it canโ€™t be verified.

Pictures of a injury do nothing but show A INJURY.

Sorry but they are in the clear on this one. I would suggest slowing down a bit.

Guest

The floor was probably slippery because they had recently mopped, that's pretty much the only time the rug at the front door and by the drinks aren't out.

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