184 views
0 comments

On 12/04/15 around 7pm till about 7:20 pm. I reported to the shift manager, That the cashier forgot to give me my change back.

I knew change was not returned because i did not move or have any other money other than 20 bills. If i had gotten change i would have had a ten bill and some ones, as i purchased 2 items totaling 4 and some change. And I was given a fake phone # for that store location and the store managers correct name was not given. once i did some research i called store, and talk to a female named jay, i belive it was around 2ish, she heard my complaint, and told me she would call me back in ten minutes.

Today is the 7th and still nothing. I live in detroit so its not like im down the street. I ask them if they could check video. I have no reason to lie.

but everyone avoids the issue.Now i want to view the tape, Even if i have to make s complaint to local authorities to obtain them, foe a robbery case. I really feel humiliated. And basically treated as a thief and insult to injury the way staff is dealing with the incident. So being civil what is the solution.

Im sure if i would have grabbed items to compensate. the authorities would have been called . but my money is irrelavent by the store actions.So i would like to request to see store tape, do not know your policy but assistance on this matter deeply appreciated. P.S.

If cashiers would give a receipt back on every transaction,.then know one can complain.

So if she gave me my change where is my receipt? if you check video i did not leave the area.

Reason of review: Poor customer service.

Monetary Loss: $15.

Preferred solution: Full refund.

Location: Marion, Ohio

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Speedway Gas Station Reviews

  1. 285 reviews
  2. 143 reviews
  3. 96 reviews
  4. 73 reviews
  5. 59 reviews
Speedway Gas Station reviews