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Like all things, training and customer services all starts with the value a company has with it's employees. If you visit speedways website it toots the hec out of it's own horn of how valuable they think they're employees are, and all the benefits from working there.

This is all *** and I'm going to tell you why. I moved from a state that has labor laws to one which doesn't and that's to working at speedway for a day, now I know that. I applied thinking it may not be so bad because of all the horn tooting they do, but I was wrong. The hiring process was a phone interview (10 mins) the day after I applied.

Then a real interview 4 days later. They hiried me 5 hours after my interview. On my first day I found out no one gets any breaks at all no matter how long you work there. You're expected to eat between customers, or smoke when you take out the garbage.

You're also expected to do the work of about 3 people, unless you're alone in the store which is also expected but that's about when I knew I was hitting the abort button. They trued to say that there are no breaks because there's never enough people, but strangely I think they'd have a lower turnover rate if they gave their employees breaks. The state I live in now leaves it to the employers to define what is considered full time or part tome. I was hired at 32 hours a week part time, but was told I could fill in at other stires and get up to 40.

Obviously they are still bound by over time laws. Part time is 9$, time and a half holiday pay (six a year) and that's it. I smelled a rat, so I found employee reviews stating that they worked well over 32 hours, over 40 hours, and still are part time with no benefits. Then lets talk about the managers attitude problem.

He wanted me to clean the bathroom. Okay cool, and I waiting for him to tell what's expected in the cleaning, and he's snipping at me like I'm doing nothing. Snipping at me when I couldn't work a bunch of days because I have another job, where I get treated like I'm human, that they said they would be happy to work around. I burned myself on the oven making their *** pizza because they're "fire proof" oven mitt had a *** load of holes in it.

When I showed the manager he was surprised, but if hes using the oven too, then how could he not notice that many holes? The bottom line here is that Speedway is exploiting it's workers. If a sweat shop can be defined as a low paying job, in bad working comditions, with no breaks, and being expected to do the work of 3 people at the speed of superman then Speedway is a sweatshop. You people can complain allll day long about the employees, but all of the bad experiences you've had is due to the fact that the employees have less signifigance to Speedway than disposable strofoam cups.

And for the record, the only reason anyone works there at all is because the economy is terrible and there aren't enough good jobs. But, it is because of this fact that speedway and places like it can exploit their workers.

However, if dealing with hungry, overworked employees will make you stop shopping there, then I guess it works out. But, I am NOT advising you to stop doing business with them.

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ramjet

What a bunch of whining.

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