Contact Speedway Gas Station Customer Service
How to Reach a Person at Speedway Gas Station
Toll-Free Number:
-
1-800-643-1948
Accounting/ Billing:
-
1-800-428-4016Credit Card Account
Accessibility:
Customer Service:
Speedway Gas Station Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Speedway Gas Station Phone Number | 1 (800) 643-1948 |
| Average Hold Time | 00:02:20 |
| Average Calls duration | 3 minutes |
| Most Popular Speedway Gas Station Email Address | scott.hopp@7-11.com |
| Speedway Gas Station Live Agent Availability | 21% of callers successfully reach a real person |
| Issue Resolution Rate | Low (13% reported full resolution) |
| Speedway Gas Station Customer Service Rating | 3.7 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 89% phone, 11% email |
| Common Reasons for Contact | Product/ service, staff and employment |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Speedway Gas Station | First and last name, phone number or email |
Contact Information
Speedway Gas Station Website:
Speedway Gas Station Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 7:00am - 8:00pm EST
Saturday - Sunday: 8:00am - 5:00pm EST
Mailing Addresses:
Attn: Customer Service Department
P.O. Box 1500
Springfield, OH 45501
Attn: Credit Customer Service
P.O. Box 1590
Springfield, OH 45501
Fax: +1 (937)864-3091
Attn: Privacy Office
3200 Hackberry Road,
Irving, TX 75063
Fax:
Summary of Speedway Gas Station Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Speedway Gas Station?
Product/ Service Question:
- “Complaint against Speedway Store #45218.”
- “Complaint”
- “Complain”
Staff Question:
- “Poor customer service”
- “Refusal of service”
- “Refusal of service.”
Employment Question:
- “401k”
- “W2”
- “I need my W2 form”
Payments and Charges Question:
- “Charged twice for gas thru app”
- “Charged twice”
- “Over charge”
Cards Question:
- “An employee tried to steal my money, 125 off my card and then she tried to do multiple other transactions when I only told her to use seven dollars. I didn’t know that I’m wondering why my stuff was getting declined.”
- “Link card don’t remember email I used when I set it up and phone number”
- “Need a new card”
Account Question:
- “Reward points missing”
- “Reward points”
- “Forgot I D number”
Request for Information Question:
- “Needed to speak to corporate about the service of one of their locations.”
- “Need to update my email”
- “Need valuable information”
Return/ Replace Question:
- “I got 25 dollars of gas and it changed 125.00”
- “Change telephone number”
- “Gas pricing changing every 15 seconds”
Shipping and Delivery Question:
- “I did not get my discount on my gas”
- “Can't get the "lock in low price" to work @ the pump in”
- “I was robed by an employee or the store location alone”
Refund Question:
- “I'm trying to get my money back into my account”
- “To release my money back to my account”
- “Refund”
Website/ Application Question:
- “Cash app deposit”
- “Do you do the cash app card?”
- “Unsitely and unsafe tree damage at *** location for a year now. Operator said you are not maintaining property sufficiently and safely. Broken tree limbs near where you dump RV. We don’t accept this Masson Oro Valley. PleaseClean up.”
Activation/ Cancellation Question:
- “I was terminated but never given an reason as to why”
- “Cancel transaction hasn't been paid”
- “To activate my card again I didn't know it stopped”
Other Question:
- “Have new phone need to get ny pin back”
- “Need surveillance footage”
- “Treated like ***”
Compare Speedway Gas Station Customer Service To
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