Speedway Gas Station Contact Information

Toll-Free Number:

  • (800) 643-1948
  • (800) 643-1948
  • (800) 428-4016

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Headquarters Address:

Speedway
Attn: Customer Service Department P.O.Box 1500
Springfield, OH 45501

Fax:

(937)864-3091

Other Info:

Monday - Friday
8:30 AM - 5:30 PM EST

Social Networks:

Summary of Speedway Gas Station Customer Service Calls

1186 TOTAL CALLS
89% SUCCESSFUL CONNECTIONS
02:57 AVG CALL DURATION
11% ISSUES RESOLVED

Customers Contact Speedway Gas Station to Ask about:

Staff:

  • “Bad customer service and calling me a liar”
  • “Lawncare services granite falls and surrounding areas”
  • “Severely poor service, broken equip, ect..”

Cards:

  • “My card was cloned at one of your stores”
  • “Kneed they money they took off my card back ASAP and no I didn’t pay at the pump”
  • “Purchasing a prepaid credit card”

Employment:

  • “Employment verification”
  • “Try and get my Job back”
  • “Payroll issues and employment issues”

Payments and Charges:

  • “Your gas pump charged me a different ammount for regular gas”
  • “I was double charged for my transaction.”
  • “Overcharge”

Account:

  • “Speedway account locked”
  • “Get new password”
  • “My account is lock”

Request for Information:

  • “About a gift card”
  • “Ask a question”
  • “Concerned customerConcern customer”

Product/ Service:

  • “The gas attendant didn't make me aware that he broke the key and lock to my head cap”
  • “Bad food”
  • “Restrooms broken”

Shipping and Delivery:

  • “Didnt get sale price listed”
  • “Did not get the gas I payed for”
  • “Did not get my rollback”

Website/ Application:

  • “Applications been denied when i apply. Have worked at speedway before. Want to know why it keeps denying my applications?”
  • “Check application”
  • “Website issues”

Return/ Replace:

  • “To change address for w2”
  • “Return policy on cigarettes”

Refund:

  • “Need a refund on a pending transaction that was declined but the moey was still taken and shows as pending”

Other:

  • “Not understanding why both speedway stores in my area randomly closes two to three times a week between 1-4 am?”
  • “Couldnt get points to work at 4th store Tues 8pm at Richfield store im not sure of street but the address started with 826 Both employees refused to help me and were very very rude about it. I almost cried”
  • “Corporate maintenance issue”

Speedway Gas Station Rating Stats

2.3 out of 5 stars
based on 308 reviews
See all 539 reviews reviews

Rating stats

  1. 117 reviews
  2. 69 reviews
  3. 55 reviews
  4. 38 reviews
  5. 29 reviews

Rating trend

About Speedway Gas Station

Top 5 Speedway Gas Station Services

Customer Care, Manager, Cashier, Sanitary Conditions, Gasoline Tank Refill

Top 5 Speedway Gas Station Products

Coffee, Facility, Gas Station Facility, Sandwich, Card Reader Facility

Top 5 Likes about Speedway Gas Station

Close to my home, Regular staff, Great customer service, Close to home, This time

Top 5 Dislikes about Speedway Gas Station

Customer service, Service attitude, Disrespectful management, Dirty facility and rude manager, Manager attitude

Top 5 Related Companies

Marathon Petroleum

Summary

Speedway LLC is a chain of gas stations and convenience stores that was founded 1959. The first store was opened in Michigan but today the company is headquartered in Enon, Ohio. The company has more than 1,400 stores in the Midwest and South of the United States and is considered to be the largest chain in central Ohio. The company is headed by Tony Kenney and is a wholly owned subsidiary of the Marathon Petroleum Company. Speedway LLC provides a special Speedy Rewards Card program that lies in earning points by making purchase at Speedway or SuperAmerica stores. Then these points can be redeemed for fuel discounts, free food, or giftcards.

Speedway Gas Station reviews and complaints

Speedway Gas Station is ranked 113 out of 2251 in Service Centers and Repairs category

Area Served

USA

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