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Summary of Speedway Gas Station Customer Service Calls

1046 TOTAL CALLS
88% SUCCESSFUL CONNECTIONS
02:49 AVG CALL DURATION
4% ISSUES RESOLVED

Customers Contact Speedway Gas Station to Ask about:

Staff:

  • “Lawncare services granite falls and surrounding areas”
  • “Severely poor service, broken equip, ect..”
  • “13 and 0hio terre haute in horrible service i mean wordy over ever store was discustingly dirt and we brought it to kaylles attention and she said it was fine! Rude worst service I never saw people were leaving with out stuff do to it being so slow”

Cards:

  • “Loyalty card not being honored”
  • “Credit card charged”
  • “Money held on my card”

Employment:

  • “Employment verification”
  • “Try and get my Job back”
  • “Payroll issues and employment issues”

Payments and Charges:

  • “Overcharge”
  • “I work for speedway and wondering why my direct deposit is still not work”
  • “Direct deposit edit”

Account:

  • “My account is lock”
  • “Speedway account locked”
  • “Speedway app wont accept my password”

Request for Information:

  • “Ask a question”
  • “Concerned customerConcern customer”
  • “Concerned customer”

Product/ Service:

  • “Bad food”
  • “Restrooms broken”
  • “Gas spill”

Shipping and Delivery:

  • “Didnt get sale price listed”
  • “Did not get the gas I payed for”
  • “Did not get my rollback”

Website/ Application:

  • “Check application”
  • “Website issues”
  • “Pin won't work for app on my phone”

Return/ Replace:

  • “To change address for w2”
  • “Return policy on cigarettes”

Refund:

  • “Need a refund on a pending transaction that was declined but the moey was still taken and shows as pending”

Other:

  • “Fraud”
  • “I have my speedy reward but i used my company phone which i longer work with.”
  • “Disrespectful employee”

Speedway Gas Station Rating Stats

2.3 out of 5 stars
based on 292 reviews
See all 509 reviews

Rating stats

  1. 108 reviews
  2. 67 reviews
  3. 52 reviews
  4. 37 reviews
  5. 28 reviews

About Speedway Gas Station

Top 5 Speedway Gas Station Services

Customer Care, Manager, Cashier, Sanitary Conditions, Gasoline Tank Refill

Top 5 Speedway Gas Station Products

Coffee, Facility, Gas Station Facility, Sandwich, Card Reader Facility

Top 5 Likes about Speedway Gas Station

Close to my home, Regular staff, Great customer service, Close to home, This time

Top 5 Dislikes about Speedway Gas Station

Customer service, Service attitude, Disrespectful management, Dirty facility and rude manager, Hot food choices

Top 5 Related Companies

Marathon Petroleum

Summary

Speedway LLC is a chain of gas stations and convenience stores that was founded 1959. The first store was opened in Michigan but today the company is headquartered in Enon, Ohio. The company has more than 1,400 stores in the Midwest and South of the United States and is considered to be the largest chain in central Ohio. The company is headed by Tony Kenney and is a wholly owned subsidiary of the Marathon Petroleum Company. Speedway LLC provides a special Speedy Rewards Card program that lies in earning points by making purchase at Speedway or SuperAmerica stores. Then these points can be redeemed for fuel discounts, free food, or giftcards.

Speedway Gas Station reviews and complaints

Speedway Gas Station is ranked 111 out of 2218 in Service Centers and Repairs category

Area Served

USA

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Speedway Gas Station Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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