Speedway Gas Station - Complaint for one of your stores
I am disappointed that the item that is a Free item was not available at the store, there was not a substitution available and the Manager on Duty was very RUDE and uninterested in helping me, the customer. He had the attitude that "Oh Well, we're out ..you're out of luck.
He said the the cashier in my presence, she needs to come back tomorrow!
How RUDE, what happened to great customer service???This happened at the Speedway station in Glendale, WI.
This Manager, the only way to describe him is the Black or African American Manager, thin large eyes and a horrible demeanor!! You need to take a look at this store as it is often not very clean, friendly or stocked obviously.
Reason of review: Poor customer service.
Monetary Loss: $75.
Preferred solution: RETRAIN your Manager first of All, Secondly, if there is an item advertised as Free and YOU run out, then you should offer a substitution like other retailers do..
Location: Milwaukee, Wisconsin
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What do you want him to do? Make the item magically appear? You were being an intentionally difficult crybaby, I'm glad the manager told you to shut up.